Victor “Trey” Neshyba
Email: victor.neshyba@gmail.com Qualifications Detail oriented, meticulous self-starter. Has the versatility and flexibility to deal with changing and unforeseen situations. Approachable, cooperative, and works well under pressure with multiple tasks. Education B.S. Computer Science, University of Texas at Austin, 2008 Skills > Proficiency in Java, Visual C++ (MFC included), Assembler (Motorola), SQL (many types) and Pascal. Familiarity with Perl, PHP, HTML, CSS, Scheme, Visual Basic, LUA, and Python. > Applications and Operating systems: Unix, MSDOS, Windows 3.1 through Vista, Linux, Office, Frontpage, Photoshop. > Extensive hardware knowledge of computer systems, including system building, maintaining, and upgrading, for both servers and end-users. Employment Affiliated Computer Services, Inc., Austin, Texas, 11/2003 to 8/2005 Production Control Coordinator – Maintained several SQL servers and their operation and updates. Performed SQL queries in the formation of research and reports for other departments in relation to production efficiency. Also served as IT support to over 120 workstations and laptops that connected to the database including backups, integration, networking, hardware diagnosis, tech support, and user knowledge. Integration of SQL servers to mail room scanners and production floor users. Electronic Arts (Origin Systems), Austin, Texas, 10/2001 to 2/2002 Quality Assurance – Assisted developers and coders of several software products to find and solve bugs and errors. Wrote utilities in C++and Python to streamline the testing process and improve efficiency. Assembled custom testing suites used by other QA personnel for software testing. Planned new product enhancements and set up goals for future releases and testing. Dell Computer Corp., Austin, Texas, 8/1999 to 2/2001 Senior Technician – Troubleshooting and deployment of service for computer parts failures and software problems for Dell portable systems. Certified as a Dell Certified Systems Expert for portables, desktops, and workstations. Evaluated and resolved system issues using very detailed procedures. Maintained First-time-resolve percentage of 80% - 100% for over 6 months. Mediclaim (Eligibility Services, Inc.), Austin, Texas, 7/1996 to 8/1999 Supervisor – (5/1997 to 7/1998). Management of a department ranging in size between 12 and 75 people. Overseeing of payroll, training, evaluations and conduct. Extensive use of Paradox and Excel for employee records and production monitoring. Assist in development of overall management procedures and production changes for Health Claims Processing. HEALTH CLAIMS ANALYST - (7/1996 to 5/1997, 8/1998 to 8/1999). Analyzation and approval of health claims for the Texas Medicaid System.